Services for Travelers

Services for travelers

The wide range of services offered to the traveler by TraWell Co to meet your travel needs

Our Services

Baggage Storage

At the baggage deposit, you can leave your baggage guarded by us with complete peace of mind.
We are the experts in luggage storage and their transfer and delivery.
Thanks to the complete security check of items, you can be sure that your luggage is in safe hands when you leave it with us, without any queues.
Enjoy the city while we store your luggage safely. Visit the city, go on a tour, go shopping or just go for a carefree stroll without the weight of the suitcase or the worry of leaving it unattended!

Management of items not Allowed on Board

The collection and return of items not allowed on board (e.g. knives, perfumes over 100ml or duty-free items purchased ashore) is a service developed by our partner Tripperty and supported by a specialized software.
The procedure is very simple and supported by a dedicated web interface and includes the possibility of collection at the airport or shipping to the desired destination address.

Lost&Found Items

Getting your lost or found item back is now easier than ever!
Try the Lost and Found items service: report a lost or found item and get it back thanks to the help of the community!
The service is supported by Troov, our technology partner, who has developed an innovative, secure and customized software platform to manage your lost items, a solution that optimizes the management and recovery of lost items.
The Lost and Found items service is accessible through a very simple procedure, through a dedicated web access and app, with the possibility of pick the item up or have it delivered once it has been found.

Rental Baby Equipment

Are you planning to travel with children? Then it is very likely you will need to rent baby equipment. And if you are looking for them all over the city, our solution could be the right one.

TraWellCo rents various accessories and equipment for children such as car seats, cribs, strollers, etc. Travelers can book the equipment they need on the website of our specialized partner KIDELIO. The accessories will be available for collection at Safe Bag points of sale, where the traveler can also make the return.


TraWell Co collaborates with the main airport Duty Free companies to offer the Shop & Collect service to its customers.
This service allows passengers to shop in Duty Free shops, drop their purchased items off at the airport for free (at the Service Center) and easily pick them up on their return

Baggage Shipping

Our package and luggage shipping and transfer service is a safe and professional service that allows customers to travel without worries.

Packages and luggage can be shipped and then collected comfortably in the Safe Bag points of sale in total safety, with the guarantee of the highest quality of service, allowing the customer to travel without worrying about their luggage.

Baggage Transfer

Our baggage and parcel delivery service is available to arriving and departing travelers with extended operating hours, allowing them to avoid long lines at the post office, as well as limitations on opening hours. Delivery can take place in hotels, offices, residences and any other destination requested by customers.

Shipping costs depend on the size and weight of the bag/package.
TraWell Co offers two types of solutions:

  • Express service (delivery in 1-3 days)
  • Economy service (delivery in 3-6 days).

We work with the main express couriers from all over the world.


TraWell Co can offer a Concierge service, that allows travellers to purchase products and services related to the destination city. Here are some examples: 

  • SIM cards: different telephone operators available with different rates; 
  • Tickets for the main attractions located nearby; Tickets for events; 
  • Bus and train tickets; 
  • Portable Wi-Fi devices; 
  • portable power banks;

Bike Box

Are you leaving with your bike? Buy the bike box at one of our Safe Bag points of sale and put your bike in the special box (160x92x23cm). For added safety, you can also pack it with our 100% recyclable protective film and leave without worries.

Porter Service

Need assistance with your luggage during departure or after arrival? Our operators will be waiting for you in a designated area of the airport, bringing your luggages through all check-in operations.

If you are arriving, you will find our Safe Bag attendant waiting in the arrivals hall to bring your luggages to the taxi, bus or other vehicle you will use to leave the airport.

Luggages are handled using professional trolleys, designed to ensure easy and safe transport of all types of baggages.


Discover where you can find our services

Offered by

Safe Bag